StoryTellers Tours - Privacy Policy - Oporto City

Privacy and Cookie Policy


StoryTellers Tours

Manuela Celeste da Fonte Verde Lírio

Rua Santa Justa 198A 3DN

Paranhos 4200-479 Porto Portugal


This Privacy Policy provides you with information about how your personal details are used for the purpose of selling you our products and providing you with the best purchasing experience whenever you interact with us online or via mobile.


In accordance with European General Data Protection Legislation (“GDPR”) and local applicable laws, this Privacy Notice provides you with information on how StoryTellers Tours from here forward, collects, uses, protects, keeps, shares and deletes (collectively, we call it “process” or “processing” in this Privacy Notice) your personal details. We also provide information on how you can contact us to exercise your rights under applicable law.



By visiting, you will be purchasing StoryTellers Tours products and having your information processed by Manuela Celeste da Fonte Verde Lírio who is the owner of the website.



Manuela Lírio is the Global Data Protection Officer.


+351 92 623 580 4

StoryTellers Tours

Rua Santa Justa 198A 3DN

Paranhos 4200-479 Porto Portugal


YOUR PERSONAL DETAILS – What personal details are we collecting from you And what do we do with them? 

Identity information – This information is used to identify and make sure you are who you claim to be. This includes: names [first, last, initials], Date of Birth, e-mail address, phone number, password, social media identifiers, and your device fingerprint.

Contact information – this is information we use to reach out to you, provide you with promotional information, and answer your queries and concerns. This includes for example: phone number, billing address, e-mail address, Messenger ID, social media name.

Social Media information – This is information we use to focus our marketing efforts which you will consider helpful and interesting (based on your online behaviour), as well as optimising your social media interactions with StoryTellers Tours. This includes any social media information that is publicly available such as [but not limited to]: social media handles, social media interactions and postings, your “Likes” and other reactions, your social media connections, your photos. This information is provided to us by the social media network (e.g. Facebook, Instagram, etc.) directly or indirectly.


Location information – this is information we use to make sure we provide you with the most relevant information based on your geographical location. This includes for example: your residential location, current log-in location [IP address], GPS data.

Device Information-   this is information we use to secure our network and improve our services and performances. This includes for example: IP address, date and time of the visit, how long you remained on our website, the referral URL (if you came to our site via a different site or an advertisement), the pages visited on our sites, your browser type, device type, versions, operating system.

Purchase information – this is information we use to process your order. This includes for example: payment information (credit card number; paypal information or bank details), payment risk profile, shipping and billing address, customer order number, purchase history with StoryTellers Tours.


We use your data for the following:


To sell you our products and process your order

We use your personal details to process your purchased order, make sure your payment is received, comply with the requirements under our Terms and Conditions (for selling you the products and refund you if necessary).


To store your personal details

We will store your personal details until you tell us to delete them. You may do so via phone +351 92 623 580 4 or  or email sent to




Contractual obligations

We will process and use your personal details to fulfill our contractual obligations so we can provide you with your requested products.

 We may also be required to share your details with the following type of entities (as permissible and required by law): Government authorities and/or law enforcement officials if required for the purposes identified in this notice, if mandated by law or if required for the legal protection of our legitimate interests in compliance with applicable laws.


Compliance with laws

We will process and use your personal details to comply with legal obligations under applicable laws.



Your consent

When you purchase products, or create an account, you consent to us using the personal details you provide to carry out the purposes we identified to you in accordance with this Notice. We store that we have your permission to use your personal details in a particular manner. This includes for example your consent to receive marketing communications, your consent to us sharing your data with necessary third-parties, your consent to us transferring your data to a different location.


Your rights 

If you no longer want to interact with us, or you do not want us to have your personal details, you have the right to ask us to delete all your personal details from our systems. However, please note that there might be legal obligations we need to comply with which compel us to decline your requests or to keep certain information. Please contact us if you would like any details changed or corrected or deleted. If you have any questions, concerns, or complaints about your privacy rights concerning your personal details, please contact us via phone +351 92 623 580 4 or  or email sent to



We may update our Privacy Policy from time to time to reflect any legal or regulatory changes. Please therefore re-visit this Privacy Policy notice regularly to stay informed.

The date at the top of this Privacy Policy indicates when it was last updated.







Cookies are small text files that are stored on your computer or mobile device when you visit a website. For this section, we conveniently use “cookies” as an umbrella term for techniques such as cookies, Flash cookies and web beacons. They don’t take much space and they will be removed automatically when expired. Some cookies expire at the end of your session, while others will be saved for a certain amount of time.



StoryTellers Tours uses cookies primarily to ensure your visit to our website is as pleasant as possible, as well as for advertising-related purposes during your future visits to other websites.



You can change your browser settings to delete or prevent certain cookies from being stored on your computer or mobile device without your explicit consent. The ‘help’ section in your browser should provide information on how to manage your cookie settings.



We may update this Cookie Statement from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons.  Please therefore re-visit this Cookie Statement regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Cookie Statement indicates when it was last updated.

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